Privacy policy.

January 2024

Privacy Policy for Coaching and Holistic Healing Services:

Introduction:

1. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in the context of our coaching and holistic healing services. By engaging with our services, you agree to the terms outlined herein.

Information Collection:

2. We collect personal information such as your name, contact details, health history, and other relevant details necessary for coaching and holistic healing services. This information is obtained with your explicit consent.

Use of Information:

3. Personal information is used for the purpose of delivering coaching and holistic healing services, including appointment scheduling, personalized coaching sessions, and holistic healing treatments. We may also use your information to communicate relevant updates, promotions, or newsletters with your explicit consent.

Booking and Payment Information:

4. All appointments must be paid in full at the time of booking. Your payment information is securely processed and stored for the purpose of managing appointments and transactions.

Refund and Transfer Policy:

5. Refunds are not provided for coaching and holistic healing services. Appointments are transferable with a minimum of 24 hours' notice.

Cancellations and No Shows:

6. Last-minute cancellations (less than 2 hours before the scheduled appointment) will be treated as a no-show and charged in full. Delays of more than 10 minutes without special circumstances communicated may also be treated as a no-show.

Professional Judgment:

7. The practitioner reserves the right to use professional judgment regarding the reason for appointment cancellations and the possibility of rescheduling without change.

Data Security:

8. We take appropriate measures to ensure the security and confidentiality of your personal information. This includes encrypted data transmission, secure storage practices, and restricted access to personal information.

December No-Show Policy:

9. Due to an increased number of no-shows in December impacting our income during this busy time, we have implemented these policies. Your understanding during this challenging period is appreciated.

Commitment to Confidentiality:

10. Your personal and health information is handled with the utmost confidentiality. We are committed to ensuring the security and privacy of your data.

Updates to Privacy Policy:

11. This Privacy Policy may be updated periodically. We encourage you to review this policy to stay informed about how we are protecting your information.

By engaging in our coaching and holistic healing services, you acknowledge your understanding and agreement with this privacy policy. We appreciate your trust in our commitment to your privacy and well-being.