Terms of Service

January 2024

Terms & Conditions

Booking and Payments:

1. All appointments must be paid in full at the time of booking. Booking is recommended through our online system. For alternative arrangements, you will still be added to the booking system to manage your appointments, including rescheduling and cancellations.

Refunds and Transfers:

2. No refunds will be provided. Appointments are transferable if suitable notice is given, with a minimum of 24 hours' notice.

Cancellations and No Shows:

3. Last-minute cancellations, defined as less than 2 hours before the scheduled appointment, will be considered a no-show and charged in full.

4. Attend your appointment on time. A delay of more than 10 minutes will be considered a no-show unless special circumstances are communicated.

Professional Judgment:

5. The practitioner reserves the right to exercise professional judgment regarding the reason for appointment cancellations and the possibility of rescheduling without change.

Impact on Availability and Income:

6. The practitioner acknowledges the limited availability and the impact of no-shows on the scheduling of appointments. The significant impact on income, especially during peak times, necessitates the enforcement of these rules.

December No-Show Policy:

7. Due to an increased number of no-shows in December, which significantly impacts the practitioner's income during this busy season, these rules have been implemented. The practitioner, being a small business with limited availability, appreciates understanding during this challenging time.

Commitment to Clients:

8. While these terms and conditions are in place to protect the practitioner's schedule and income, it is emphasized that every effort is made to accommodate clients. The practitioner is committed to providing exceptional healing sessions and extending beyond expectations whenever possible.

By booking an appointment, you acknowledge and agree to these terms and conditions. The practitioner appreciates your understanding and cooperation.